LEGAL INFORMATION
Privacy Policy
Last updated: September 1, 2026
This Privacy Policy explains how Londoneyeshop LLC may collect, use, store and protect personal information when you browse our website, read our travel content, add products to a shopping cart, submit an order request or otherwise communicate with us. This policy is intended to describe our current website practices and should be read together with our Cookie Policy, Terms of Service, Refund Policy and other applicable notices.
In this policy
Information we may collect
We may collect information you voluntarily provide, including your name, email address, telephone number, preferred contact method and optional travel or order notes. We may also receive limited technical information automatically generated by your browser or device, such as general device information, browser type, pages viewed, approximate location derived from network information, referral information and similar usage data where enabled by applicable technologies.
How we use personal information
We may use information to operate and improve the website, respond to messages, review and confirm order requests, communicate about requested products, provide customer support, maintain security, prevent misuse and comply with applicable legal obligations. We do not need payment card numbers to operate the current order-request flow and the website checkout form is not designed to collect card credentials.
Order requests and consultant contact
When you submit an order request, we may use the details you provide to send an acknowledgement or confirmation, clarify requested products, verify contact details and contact you through your preferred method where reasonably possible. A request submitted through the website may be reviewed before any order is accepted or finalized.
Payment information
The current website does not provide fields for entering payment card numbers, bank credentials or other payment credentials. Please do not send sensitive financial information through ordinary contact forms or unsecured messages. If payment is later required for a confirmed order, the relevant payment instructions should be communicated through an appropriate process separate from the standard website order-request form.
Cookies and local storage
We may use cookies or local browser storage for essential website functions, remembering cookie preferences and maintaining shopping-cart information. Additional information is available in our Cookie Policy. Browser storage used for cart functionality is not intended to contain payment card data.
How long we keep information
We may retain personal information for as long as reasonably necessary for the purpose for which it was collected, including responding to requests, maintaining records, resolving disputes, enforcing agreements and meeting legal obligations. Retention periods may vary depending on the nature of the information and the reason it was collected.
Sharing and service providers
We may use third-party hosting, analytics, communications or operational service providers to support website operations. Where information is processed by a service provider, it may be handled only as needed to provide the relevant service, subject to applicable contractual, technical or legal safeguards. We do not sell personal information simply because you visited the website or submitted an order request.
Security
We use reasonable administrative and technical measures intended to protect information against unauthorized access, alteration, loss or misuse. However, no website, storage system or internet transmission can be guaranteed to be completely secure. You should use reasonable care when sharing information online.
Your choices and requests
Depending on applicable law and your location, you may have rights to request access to, correction of or deletion of certain personal information, or to object to or limit certain processing. To make a request, contact us through the Contact page and provide enough information for us to understand and reasonably verify the request.
Children and age restrictions
The website and its travel information products are not intentionally directed toward young children. If you believe personal information has been provided by a child in circumstances where consent is required, please contact us so the matter can be reviewed.
Changes to this policy
We may update this Privacy Policy to reflect changes in website functionality, business practices, legal requirements or services. The updated version will be posted on this page with a revised last-updated date.
Contact us
If you have questions about this policy, your rights, an order request, a cancellation, a refund request or any other website matter, please contact Londoneyeshop LLC through the Contact page. We will review legitimate requests and respond using the contact information you provide.